About

I am a former adjunct English professor, turned technician and server administrator, turned project manager and COO. I like to know how things work, and I want to share that knowledge so that everyone can have ownership of their increasingly technologically connected lives. Given my years in the tech industry, I’ve come to be quietly passionate about about privacy and security.

Ultimately, my passions lie in doing good for my community and the people I work for, while remembering to embrace creativity and an art-filled life.

Skills

Project Management: PMI Member with experience in Agile Development, Scrum, Kanban boards. Web Development, Design Projects, and Infrastructure Upgrades

Server Administration: Windows Server 2003+, CentOS, Ubuntu 10.04+, FreeNAS, VMWare, Hyper-V, Exchange 2010+

Client Interaction: Project Kick-offs, Pre- and Post-launch Training Sessions, Documentation production with written and video guides

Project Management
Server Management
Infrastructure and Disaster Planning
Client Interaction
Experience

2016 – Present
Chief Operating Officer | Partnered Solutions IT

2015 – 2016
Senior Systems Administrator | Partnered Solutions IT

2008 – 2015
ResNet Administrator | Missouri State University

2005 – 2008
Adjunct Professor | Missouri State University

Education
MSU

Masters Degree 2007, 4.0
English Literature

Bachelor’s Degree 2005, magna cum laude
Major: English
Minor: Philosophy

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References

Clyde has a very rare trait in that he is completely proficient in computer hardware and software repair but also really understands the customer service aspect as well. He as the ability to speak technology at a level that is appropriate to the person he is speaking with at the time. For those of us that are less technologically savvy that is a wonderful trait.

– Tony Hein, Resident District Manager. His full reference can be found here.

If you are reading this reference, it means you are fortunate enough to have Clyde [redacted] interested in joining your organization. Hire him. Save yourself some time, effort and energy, because no other candidate will come close to what Clyde has to offer you and your organization….

-Lenord McGownd, former Assistant Director of Residence Life, Housing and Dining Services at Missouri State University. Read the full reference here.

Clyde would conduct the meetings exuding professionalism and poise. Even when tensions would arise among the clients, he could always articulate a response that would put all parties at ease. Clyde excels at translating the wants of our non tech-savvy clients into usable information, and at explaining the technology back to them.
I only worked for Clyde and ResNet for [2 years], but it was definitely the best development firm I have ever worked for. Of all of my places of employment, not one operated anywhere near as efficiently or smoothly as did ResNet and Clyde played a key role in the system in order to make that possible. He made it obvious how my part contributed to the whole. It should also be noted that he provided constructive (and notably positive) usable feedback with which I used to grow in my career.

Aaron Boman, Software Engineer at Garmin.

 

It was with Clyde’s skilled leadership, that our team brought two major software projects online to the delight of our customers. The success of our products (not to mention the large amount of positive feedback he received) proved his ability to learn, manage, and solve complicated issues.

– Daniel Snider, programmer for ArenaNet. The full letter can be found here.

Philosophy

Doing good work should always be the goal. And to ensure it’s good, you have to understand the wants, needs, and goals of the people you’re working for, the client, and the end users. Taking the time up front to fully grasp the these things is the only way to succeed. You can have the most elegant, resource-conscious code, but if it doesn’t meet the needs of the people using it, the code is a failure. The same goes for infrastructure and software deployment.

To manage the individuals actually doing the hands-on work, it is important that you understand, at least in concept, the nuts and bolts of what they do. Otherwise, it’s too easy to agree to a client request that makes no sense. I believe its management’s job to educate the client and propose a sound plan of action that accomplishes the goals and is in the best interest of the client. I also expect to get plans of action from the staff, because they do know the details and nuance of their roles better than I will.

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